Jan 15 2023 Mb-910: Microsoft Dynamics 365 Fundamentals (Crm) (Dec 22) BaDshaH LEARNING / e-learning - Tutorials 12:12 0 Last updated 1/2023MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 1.91 GB | Duration: 4h 58mLearn about the principles behind Dynamics 365 Marketing, Sales, and Customer and Field Service. Covers MB-910 topics. What you'll learnDescribe Dynamics 365 Marketing capabilities and related appsDescribe Dynamics 365 Sales lifecycle and related appsDescribe Dynamics 365 Customer Service componentsDescribe Dynamics 365 Field Service capabilities and scheduling capabilitiesIdentify common customer engagement features and integration optionsRequirementsYou need to know how to use a computer, and hopefully know how to use a spreadsheet.No prior knowledge of any of Microsoft's Dynamics 365 apps or the Power Platform are requiredYou need Windows 7 SP1 or above, or for other machines an internet browser (Edge or Chrome preferred) to access most of the apps used in this course.You need Windows 8 or 10 to access Power BI Desktop for one of the videos.There is a 30-day refund guarantee of this Udemy course (see Udemy's refund policy).Why not have a look at the curriculum below and see what you can learn?DescriptionThis course covers the content required for the MB-910 certification exam, current as per the MB-910 exam updates of 19 September 2022, with the minor updates as of 27 December 2022.What do people like you say about this course?Nick says: I think this is a Great course specially if your targeting the exam since all of the objectives here are discuss ... I successfully passed the exam and this training was very helpfulAbdul says: Voice is so clear and proficient in English which can understand clearly. Thank you.! It's very helpful Mr. Burton. Your explanation is awesome..! Thanks again.!Jackson says: Fantastic course, the way everything is explained is so clear, especially in comparison to a lot of the other Dynamics material that exists out there which is either very hard to understand or completely off the point. This course gives the clarity and focus in spades. This course has been instrumental in grasping the concepts and tackling the exam for me.Silas says: Mr Phillip Burton this is the best course. I cleared mb 910 exam with 980 points today. Thank you very much.This course is the foundation for the Microsoft Certificate MB-910 "Microsoft Dynamics 365 Fundamentals (CRM)" for Microsoft's Customer Relationship Management apps.We'll start off with looking at Dynamics 365 generally, and all of features shared between the different apps. We'll look at the built-in reporting capabilities, customers and activities, and the integration of Microsoft Dataverse and Teams. We'll then look at Dynamics 365 Marketing. We'll look at the Dynamics 365 principles behind generating and scoring leads, segments and subscription lists, email marketing, event managing, and more.Next up is Dynamics 365 Sales. This includes the principles behind qualifying leads, the opportunity management process, the quote lifecycle, and the sales pipeline forecasting concepts.Then we'll briefly look at Dynamics 365 Customer Service, examining how to use queues to manage work, the case lifecycle, and Knowledge Management.The final item is Dynamics 365 Field Service. We'll look at the work order lifecycle, the Inspections feature, customer asset management, and resource and scheduling processes.No prior knowledge is required - we'll even see how to get a free Microsoft Dynamics 365 trial!There are regular quizzes to help you remember the information, so you can be sure that you are learning.Once you have completed this course, you will have a good introductory knowledge of the customer engagement features and capabilities of Dynamics 365 apps. And with some practice, you could even go for the official Microsoft certification MB-910 - wouldn't that look good on your CV or resume? And if you are an American college student, you might even get college credit for passing that exam.So, without any further ado, let's have a look at how you can use the Udemy interface, and then we'll have a look at the objectives for the exam and therefore the syllabus for this course.OverviewSection 1: IntroductionLecture 1 IntroductionLecture 2 Welcome to UdemyLecture 3 How to get the best out of your Udemy courseLecture 4 Do you want auto-translated subtitles in more languages?Lecture 5 ResourcesLecture 6 CurriculumSection 2: Identify common customer engagement featuresLecture 7 24a. Creating a trial Dynamics 365 Marketing environmentLecture 8 24. Describe built-in reporting capabilities: viewsLecture 9 24. Describe built-in reporting capabilities: dashboards and chartsLecture 10 25. Describe customers and activitiesLecture 11 23. Describe Microsoft Dataverse as the foundation for Dynamics 365 appsSection 3: Describe Dynamics 365 Marketing capabilitiesLecture 12 1. Introduction to Marketing and generating by using marketing form and pagesLecture 13 1. Scoring leadsLecture 14 2. Describe how to target customers by using segments and subscription listsLecture 15 3. Creating the body of a marketing emailLecture 16 3. Other email marketing concepts and processesLecture 17 4. Automating marketing activities by using customer journeysLecture 18 5. Event management features and capabilities including Microsoft Teams webinarsLecture 19 NEW 5a. Real-time marketing conceptsLecture 20 NEW 5a. Real-time marketing: Custom triggersLecture 21 24. Dynamics 365 Marketing DashboardsSection 4: Describe marketing-related appsLecture 22 6. Capabilities of Dynamics 365 Customer Insights - Audience InsightsLecture 23 * 6. Capabilities of Dynamics 365 Customer Insights - Engagement InsightsLecture 24 7. Asking questions in Dynamics 365 Customer VoiceLecture 25 7. Other capabilities of Dynamics 365 Customer VoiceSection 5: Describe the Dynamics 365 Sales lifecycleLecture 26 24a. Introduction to Dynamics 365 SalesLecture 27 8. Describe leads and the process for qualifying leadsLecture 28 9. Describe the opportunity management processLecture 29 10, 10a. Describe the quote lifecycle, and order and invoice managementSection 6: Describe forecasting and sales-related appsLecture 30 11. Describe sales pipeline forecasting conceptsLecture 31 12. Describe capabilities of Dynamics 365 Sales InsightsLecture 32 13. Describe capabilities of LinkedIn Sales NavigatorLecture 33 24. Dynamics 365 Sales DashboardsSection 7: Describe Dynamics 365 Customer Service componentsLecture 34 24a. Introduction to Dynamics 365 Customer ServiceLecture 35 Service ManagementLecture 36 15. Describe the case lifecycle - creating a caseLecture 37 15. Case lifecycle - Service Level Agreements (SLAs)Lecture 38 15. Case lifecycle - entitlementsLecture 39 16. Describe how to use queues to manage workLecture 40 NEW 16a. Omnichannel for Customer ServiceLecture 41 NEW 16b. Historical analyticsLecture 42 14. Describe Knowledge ManagementLecture 43 24. Dynamics 365 Customer Service DashboardsSection 8: Describe Field Service capabilitiesLecture 44 24a. Introduction to Dynamics 365 Field ServiceLecture 45 17. Describe the work order lifecycleLecture 46 18. Describe capabilities of the Inspections featureLecture 47 19[22]. Describe customer asset management and preventive maintenance processesSection 9: Describe scheduling capabilitiesLecture 48 22. Enable proactive customer asset maintenance by using Connected Field ServiceLecture 49 20. Describe resource and scheduling processesLecture 50 20, 21. Describe scheduling options - Schedule BoardLecture 51 21. Describe scheduling options - Schedule AssistantLecture 52 21. Describe scheduling options - Resource Schedule Optimization (RSO)Lecture 53 21, 24. Dynamics 365 Field Service Dashboards and Predictive Work DurationSection 10: Describe integration optionsLecture 54 26. Describe Microsoft Teams integration capabilitiesLecture 55 27. Describe email capabilities including App for OutlookLecture 56 28. Describe how Microsoft Excel and Word can be used with Dynamics 365 appsLecture 57 29. Describe options for analyzing data by using Power BISection 11: Well doneLecture 58 What's nextLecture 59 Congratulations!Lecture 60 Bonus LectureThis course is for you if you want to understand what is available on Microsoft's Dynamics 365 Customer Relationship Management apps.,By the end of this course, after entering the official Practice Tests, you could enter (and hopefully pass) Microsoft's official MB-100 exam.,Wouldn't the "Microsoft Certified: Dynamics 365 Fundamentals (CRM)" certification look good on your CV or resume?Homepagehttps://www.udemy.com/course/mb-910-microsoft-dynamics-365-fundamentals-crm-v/Download From Rapidgatorhttps://rapidgator.net/file/ef1750b532f28a5b54ea68be4a5e3a28https://rapidgator.net/file/8d5553c6eecafb954b5eb477f8c9accaDownload From 1DLhttps://1dl.net/bjfircb6bnlchttps://1dl.net/gqlysp2t2p79Download From Ddownloadhttps://ddownload.com/icdok33ti8m5https://ddownload.com/xsnyx6zvmupkTo Support My Work Buy Premium From My Links. 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